Restoration Answering Service
A restoration answering service that answers every storm callout, sorts the emergency from the inspection, and texts you a clean lead summary before the homeowner has hung up. Built for water, fire, mold, and storm restoration contractors who lose claims when the office closes at 5pm.
Storm seasons are decided at 2am.
When a pipe bursts at midnight or a tree comes through a roof on a Sunday, the homeowner calls one number — and if you don't answer, the next contractor on Google does.
Live answering services like AnswerForce or MAP Communications charge per minute and put your callers through a generic intake script. Voicemail loses the job outright.
Biznmotion picks up on the first ring with a voice agent trained on your service area, your insurance language, and your truck-roll thresholds. No per-minute fees. No generic script.
The insurance script your team should sound like.
Before the truck rolls, the agent confirms what the carrier will actually pay for: cause of loss, date of loss, type of damage, occupancy status, mitigation already attempted.
Names get spelling readback letter by letter. Phone numbers get chunked readback in groups. Addresses get paraphrased so the dispatcher isn't decoding a crackly cell call at 3am.
When a caller is outside your service area or carrying a policy you don't bill, the agent says so honestly and offers a callback from your team — not a fake referral.
What lands in your inbox.
Within sixty seconds of the call ending, your dispatcher gets a structured lead summary: caller name, address, loss type, urgency tier, carrier if disclosed, and a verbatim transcript with the urgency-flag sentences highlighted.
Emergencies route by SMS to the on-call truck. Inspections land in your calendar through your existing scheduler. Everything else queues for next-morning callback with the priority pre-sorted.
You stay in control of every outbound action. The agent never quotes price, never promises a timeline, and never books a truck without your approval rules.
Hear it answer a restoration callout, in your voice.
Drop your URL. We'll train an agent on your scraped content in about a minute and send you a link to call it — no payment, no obligation. Listen to it handle a storm callout for your business specifically.
See your demoBefore you book a demo.
Can the agent handle insurance carrier verification?
It can ask which carrier the homeowner is filing with, capture the policy number if they have it handy, and flag whether the carrier is one you bill direct or not. Actual verification with the carrier stays in your office's hands — the agent's job is clean intake, not adjusting.
What happens to non-emergency calls — inspections, follow-ups, supplemental work?
Inspections book directly into your existing scheduler. Follow-up requests get logged with a callback tier. Supplemental claims questions get escalated to your project manager by name if you've set up that routing.
How do you handle calls outside our service area?
The agent confirms the property address, checks against the service-area rules you set during onboarding, and politely declines work outside your radius. No fake referrals, no "let me transfer you to a partner" upsell.
Will the agent quote prices or commit to a truck-roll time?
No. Pricing and dispatch commitments stay with your team. The agent's hard rule is: capture the lead cleanly, set the urgency tier, and route to a human for any commitment.
How does pricing work versus a live answering service?
$397/mo flat, unlimited calls, no per-minute charges, no setup fee. Live services like AnswerForce and Smith.ai charge per minute and the bill scales with your storm callouts — exactly when you need coverage most.
One plan. Everything included.
No setup fee. No GoHighLevel tax. Month-to-month.
- 24/7 AI voice receptionist trained on your business
- After-hours coverage with instant SMS-to-owner alerts
- Calendar booking through your existing scheduling tool
- Spelling and number readback for clean lead capture
- Graceful escalation to a human when the AI hits a knowledge gap
- Call transcripts and lead summaries delivered by email
- Unlimited calls. No per-minute charges.