Common questions, plainly answered.
If your question isn’t here, call (888) 997‑6457 or email [email protected]. Both ring my actual cell.
General
What this is, who it's for.
What is Biznmotion, plainly?
One AI receptionist for your business, run for you. It answers your phone around the clock, texts back the calls you miss, chats with visitors on your website, books appointments, and asks your customers for reviews. We build it from your business, tune it, and watch it. You do a short intake and stay in the loop by text and email.
Who is this for?
Established, appointment-based businesses. If your customers book time with you (HVAC, plumbing, septic, restoration, dental, veterinary, salons, med spas, law and insurance offices, professional services), and a missed call is a missed appointment, this fits. We qualify every new client during intake to make sure the system will actually pay for itself in your business.
Does it actually sound like a person?
Yes. Natural pacing, brief acknowledgments, handles interruptions, reads urgency. Most callers don't realize until the very end. The fastest way to know is to call (888) 997-6457 and listen to ours.
What exactly do you handle?
Six services, together or a la carte: the AI voice agent that answers your calls, missed-call text-back with two-way AI texting, an AI chat widget for your website, review management, a smart website, and booking automation. Every one is built and run by us, not handed to you as software to figure out.
Pricing
What it costs.
How much is it?
Each service is a flat monthly price. No setup fee, no per-minute, no per-call, no per-booking charges. Most people take one of the three plans, which cost less than buying the services separately. Current prices are on the pricing page.
Is there a contract?
No contract. Every plan is month-to-month and you can cancel any month. Smart Websites are quoted up front and built to order, with no lock-in.
How does this compare to Smith.ai or a GoHighLevel reseller?
Smith.ai charges per minute with human receptionists who don't know your business. GoHighLevel resellers typically charge $1,500-$2,500 one-time setup plus recurring platform fees plus agency markup, so day-one cost often lands above $2,000. We charge a flat monthly price with no setup fee and no platform tax.
Onboarding
Getting your agent live.
How long does setup take?
Missed-call text-back and the website chat widget can go live in days. The voice agent usually takes a few weeks from intake to live forwarding, because most of that time is us tuning the script to your dispatch logic and verifying the integrations. You never write scripts.
What do I have to provide?
A short intake: one discovery call, a look at how you handle calls today, and the calendar or CRM you want bookings to land in. We do the rest. No software to learn, no tech skills needed.
Do you need a new phone number?
No. We forward from your existing line. If you want a separate tracked number for marketing attribution, we can set one up. Your call.
Trust & monitoring
Who watches the bot.
Who reviews calls?
We review every flagged call. Bad calls get root-caused and the agent's script gets patched, usually within days. You don't debug it.
How do I know what's happening?
Every call comes with a transcript and a structured lead summary by email and SMS, and every text and chat conversation is logged in your dashboard. Flagged calls get reviewed and you hear about anything that needed fixing.
What if the agent gets a call wrong?
Flag it and we listen back, root-cause, and patch. The agent's handling of similar future calls changes fast. We treat your business like our own phone, because we use our own agents on our own lines too.
Tech
Integrations and transfers.
Does it integrate with my calendar?
Google Calendar is built in. Custom dispatcher / CRM integrations are available as an add-on, quoted per integration.
Can a caller ask for a real person?
Yes, any time. The agent transfers, takes a callback message, or escalates by SMS to your phone, whichever you configure during onboarding.
Do my customers know it's an AI?
Yes. The voice agent identifies itself as an AI assistant in its greeting, and the chat widget asks for consent before the conversation starts. We think honesty converts better anyway: callers relax when they know they can ask for a person at any time.
Cancel / portability
Leaving cleanly.
Can I cancel any time?
Yes, any month on the software services. No termination fee. Subscriptions renew monthly until you cancel. We port your number back to you and hand over any data you ask for.
Is there a refund policy?
Yes. If you cancel within 14 days of your first payment on a self-serve software service, we refund that payment in full. After that, cancel anytime and you simply aren't billed again.
What happens to my call data if I leave?
You can export every call, transcript, and lead record from your account at any time. After cancellation, data is retained for up to 90 days for any final exports, then deleted.
Can I use my agent's voice or script if I leave?
The script is yours. The voice runs on third-party AI providers; if you want a similar setup after leaving, we'll point you in the right direction.
Still have a question?
Call my cell, email me, or book a setup call. Whichever’s easier.