Common questions, plainly answered.

One AI receptionist for your business, run for you. It answers your phone around the clock, texts back the calls you miss, chats with visitors on your website, books appointments, and asks your customers for reviews. We build it from your business, tune it, and watch it. You do a short intake and stay in the loop by text and email.

Established, appointment-based businesses. If your customers book time with you (HVAC, plumbing, septic, restoration, dental, veterinary, salons, med spas, law and insurance offices, professional services), and a missed call is a missed appointment, this fits. We qualify every new client during intake to make sure the system will actually pay for itself in your business.

Yes. Natural pacing, brief acknowledgments, handles interruptions, reads urgency. It also tells every caller up front that it's an AI assistant. The fastest way to know is to call (888) 997-6457 and listen to ours.

The AI voice agent that answers your calls, missed-call text-back with two-way AI texting, an AI chat assistant for your website, booking with reminders, and review requests, sold as three plans. Smart websites are quoted separately. Every one is built and run by us, not handed to you as software to figure out.

Three plans, each a flat monthly price, and each includes everything in the one before it. No setup fee, no per-booking charges. The voice plan includes 500 voice minutes a month, reset on your monthly billing date. They start the day your line goes live; setup test calls do not count toward them. After that, the voice agent still answers every call, takes a message and texts the caller back. You are never billed for extra minutes. Current prices are on the pricing page.

No contract. Every plan is month to month. Cancel any time and it takes effect at the end of the paid month, with no fee. Smart Websites are quoted up front and built to order, with no lock-in.

You pay for your first month today, and that month starts the day your system goes live. After that, your plan renews monthly at the same price until you cancel. If you are not live within 90 days, monthly billing starts then. When you go live, we email you the date of your next payment.

Smith.ai charges per minute with human receptionists who don't know your business. GoHighLevel resellers typically charge $1,500-$2,500 one-time setup plus recurring platform fees plus agency markup, so day-one cost often lands above $2,000. We charge a flat monthly price with no setup fee and no platform tax.

The website chat can go live in a day or two, and voice answering in three to seven days for most businesses. Texting, missed-call text-back included, turns on once the phone carriers approve your business's registration, usually one to two weeks, sometimes longer. We file it and handle it, but the carriers set the timing, so we cannot promise a date. You never write scripts.

An intake that takes about 45 minutes online, or a call with us if you'd rather: how you handle calls today, your hours, and where you want leads and bookings sent. We do the rest. No software to learn, no tech skills needed.

No. We forward from your existing line. If you want a separate tracked number for marketing attribution, we can set one up. Your call.

Read the transcript. Your end-of-day report lists every call and missed call from the day, by text and email, and each call opens to its transcript. Bookings, messages and emergencies are sent to you as soon as the call ends. For dental, medical and legal practices the report shows times and outcomes only, to protect patient and client privacy.

Every booking, message and emergency is sent to you as soon as the call ends. At the end of each day you get one text and one email covering every call. Every website chat is logged in your dashboard, and every Monday you get a summary of the week by email and text.

You will see it in the transcript. Add the right answer on the Knowledge page in your dashboard and the agent uses it on later calls. We run the same agent on our own line.

Every booking comes with a calendar invite that adds to Google, Apple or Outlook, plus text and email reminders. Custom dispatcher / CRM integrations are available as an add-on, quoted per integration.

Yes. You choose which callers get put through, and to which number: anyone who asks, existing customers and emergencies, emergencies only, or no one. New customers start on emergencies only. When a call isn't put through, the agent takes a callback message and texts you the details.

Yes. Before the voice agent speaks, every caller hears a recorded notice that the call is recorded and transcribed and that they are speaking with an AI assistant. The chat widget asks for consent before the conversation starts. We think honesty converts better anyway: callers relax when they know what they are talking to.

Yes. Cancel any time by email. It takes effect at the end of the paid month and there is no fee. Your business number stays yours throughout, because we forward from it rather than taking it over, so leaving just means turning that forwarding off. We hand over any data you ask for.

Yes. If you cancel within 14 days of your first payment, we refund that payment in full. After that, cancel any time and you are not billed again once the paid month ends.

You can download your chat conversations from your dashboard at any time, and we send you any other records you ask for. After you leave we keep your data for 90 days so you can ask for it, then delete it from our live systems. Encrypted backups age out on the schedule in our privacy policy.

The script is yours. The voice runs on third-party AI providers; if you want a similar setup after leaving, we'll point you in the right direction.