Common questions, plainly answered.

One AI receptionist for your business, run for you. It answers your phone around the clock, texts back the calls you miss, chats with visitors on your website, books appointments, and asks your customers for reviews. We build it from your business, tune it, and watch it. You do a short intake and stay in the loop by text and email.

Established, appointment-based businesses. If your customers book time with you (HVAC, plumbing, septic, restoration, dental, veterinary, salons, med spas, law and insurance offices, professional services), and a missed call is a missed appointment, this fits. We qualify every new client during intake to make sure the system will actually pay for itself in your business.

Yes. Natural pacing, brief acknowledgments, handles interruptions, reads urgency. Most callers don't realize until the very end. The fastest way to know is to call (888) 997-6457 and listen to ours.

The AI voice agent that answers your calls, missed-call text-back with two-way AI texting, an AI chat assistant for your website, booking with reminders, and review requests, sold as three plans. Smart websites are quoted separately. Every one is built and run by us, not handed to you as software to figure out.

Three plans, each a flat monthly price, and each includes everything in the one before it. No setup fee, no per-booking charges. The voice plan includes 500 voice minutes a month, and extra minutes are off unless you turn them on. Current prices are on the pricing page.

No contract. Every plan is month to month. Cancel any time and it takes effect at the end of the paid month, with no fee. Smart Websites are quoted up front and built to order, with no lock-in.

You pay for your first month today, and that month starts the day your system goes live. After that, your plan renews monthly at the same price until you cancel. If you are not live within 90 days, monthly billing starts then. When you go live, we email you the date of your next payment.

Smith.ai charges per minute with human receptionists who don't know your business. GoHighLevel resellers typically charge $1,500-$2,500 one-time setup plus recurring platform fees plus agency markup, so day-one cost often lands above $2,000. We charge a flat monthly price with no setup fee and no platform tax.

Missed-call text-back and the website chat can go live in a day or two. Most businesses are fully live, voice included, in three to seven days. Texting from your own number can take longer, because the phone carriers have to approve your business's registration first. You never write scripts.

A short intake: one discovery call, a look at how you handle calls today, your hours, and where you want leads and bookings sent. We do the rest. No software to learn, no tech skills needed.

No. We forward from your existing line. If you want a separate tracked number for marketing attribution, we can set one up. Your call.

We review every flagged call. Bad calls get root-caused and the agent's script gets patched, usually within days. You don't debug it.

After every call you get a lead summary by text, every website chat is logged in your dashboard, and every Monday you get a summary of the week by email and text. Flagged calls get reviewed and you hear about anything that needed fixing.

Flag it and we read the transcript back, root-cause, and patch. The agent's handling of similar future calls changes fast. We treat your business like our own phone, because we use our own agents on our own lines too.

Every booking comes with a calendar invite that adds to Google, Apple or Outlook, plus text and email reminders. Custom dispatcher / CRM integrations are available as an add-on, quoted per integration.

Yes, any time. Once live transfer is switched on for your line, the agent puts them through to the number you chose. It is off by default and we turn it on when you ask. When it is off, the agent takes a callback message and texts you the details.

Yes. Before the voice agent speaks, every caller hears a recorded notice that the call is recorded and transcribed and that they are speaking with an AI assistant. The chat widget asks for consent before the conversation starts. We think honesty converts better anyway: callers relax when they know what they are talking to.

Yes. Cancel any time by email. It takes effect at the end of the paid month and there is no fee. Your business number stays yours throughout, because we forward from it rather than taking it over, so leaving just means turning that forwarding off. We hand over any data you ask for.

Yes. If you cancel within 14 days of your first payment, we refund that payment in full. After that, cancel any time and you are not billed again once the paid month ends.

You can download your chat conversations from your dashboard at any time, and we send you any other records you ask for. After you leave we keep your data for 90 days so you can ask for it, then delete it from our live systems. Encrypted backups age out on the schedule in our privacy policy.

The script is yours. The voice runs on third-party AI providers; if you want a similar setup after leaving, we'll point you in the right direction.