Callers do not leave messages
A prospective client who hits voicemail moves on. The retainer goes to the firm that answered the phone.
A law firm answering service answers every call and captures new-client intake around the clock. When someone needs a lawyer, they call several firms in a row, and the one that answers and takes the intake gets the consultation.
People do not leave voicemails for lawyers. They call the next firm on the list. Your staff is in court, at lunch, or gone at 6pm, which is exactly when the calls come.
A prospective client who hits voicemail moves on. The retainer goes to the firm that answered the phone.
A new matter is time-sensitive to the caller. By the time you call back, they have already signed elsewhere.
Injuries, arrests, and disputes do not keep office hours. The line still needs to pick up.
The agent answers in your firm name, collects the caller's name, contact details and the general type of matter, and books the consultation. It follows the intake questions you approve.
New-client calls get captured with clean intake notes waiting for your team. Existing clients and vendors get routed where they belong. Urgent matters get flagged on your rules. The price is flat, with 500 voice minutes included. Extra minutes are never billed, so a heavy intake week cannot spike the bill. Past those minutes, the agent still answers every call and takes a message. You decide what the agent can say and what it hands to a person.
Included in the Everything + Voice plan. Month-to-month.
Included in the Everything + Voice plan at $597/mo, flat. Month-to-month. Cancel anytime. We work with businesses that answer their phones.
Type it or say it. We reply by email or text, usually within one business day.
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