Every septic emergency answered and on your phone before the caller hangs up.
The agent answers, gets the address and a callback number first, and texts and emails you the emergency right away. If you set an emergency fee, the caller hears it on the call.
From midnight backup to your phone with the address already taken.
Septic emergencies don’t wait. Here’s what the agent does on an after-hours backup call.
Call answered
Agent always picks up. Before it speaks, every caller hears the same recorded notice: this call is recorded and transcribed, and they are speaking with an AI assistant.
Emergency spotted
The caller describes a backup or an overflowing tank. The agent gets the address and a callback number before anything else.
Fee and next step
If you set an emergency fee, the agent tells the caller. If you take emergency transfers, it offers to put them through to you now.
You’re alerted
A text and an email marked emergency, with the name, number, address and what’s happening. Emergencies are never held for your overnight quiet hours.
Catch the next overflow.
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