Every septic emergency triaged and dispatched within minutes.
The agent answers — and rates the severity, routes the right pump truck, and confirms the after-hours surcharge before a wheel turns. No surprise charges, no awkward conversations on-site.
From midnight backup to truck rolling with the surcharge already confirmed.
Septic emergencies don’t wait. Here’s what every after-hours call goes through before a wheel turns.
Call answered
Agent picks up on the first ring. Recording starts. Caller hears the disclosure required in your state.
Severity scored
Backup vs. routine pump vs. drain-field repair classified. Address matched to your service zone.
Surcharge confirmed
After-hours rate said out loud, confirmed verbally by the caller, and noted in the call record before dispatch.
Truck routed
Closest-available pump truck tagged for your dispatcher. SMS to the on-call manager goes out before the caller hangs up.
Catch the next overflow.
Book a setup call. We build, we monitor, we patch. If it doesn’t book real dispatches, you don’t pay a dollar.