AI voice agents for water and fire damage restoration.

Picks up the 2 AM callout, gets the address and a callback number first, and puts the caller through to you or texts you the emergency. Before the next contractor on Google answers.

Calls your agent already knows

Four restoration calls your front desk shouldn’t have to think about. And how your agent handles each one.

Air movers drying a wet wooden floor in a daylit living room.
Emergency · After hours

“My basement is flooding right now.”

Treats active flooding as an emergency: the address and a callback number first, then an emergency alert to you. If anyone is in danger, it tells the caller to call 911.

Outcome: Emergency alert texted and emailed to you · Put through if you take transfers
Books · Inspection

“I think we have mold in the bathroom.”

Not an emergency, so the alert waits out your overnight quiet hours. It takes the address and books an inspection in an open time on your calendar.

Outcome: Inspection booked · Confirmation to the caller
Message · Insurance

“Allstate said to call you about a claim.”

Takes the name, number, address and what happened for your team’s callback. It doesn’t collect claim or policy details and won’t quote a price you haven’t listed.

Outcome: Message taken · Text and email to you
Answers · Services

“Do you handle roof leaks?”

Answers from the services you list in setup. If it isn’t sure, it doesn’t guess; it takes a message for your team.

Outcome: Question answered or message taken
Tuned for the trade

The questions it asks on every restoration call, and when it gets you on the phone.

Your agent follows the same careful call flow on every call and knows your business from what you tell it in setup: your services, hours, service area, the prices you choose to list, and your emergency hours and fee.

What the agent asks

  1. What happened at the property? It finds out what the caller needs before anything else.
  2. And your name? Read back once. It asks for a spelling only when the name is unusual.
  3. Should I use the number you’re calling from? If not, it asks for a callback number and reads it back digit by digit.
  4. What’s the address where the work is? Restoration work happens on site, so every booking and every message carries the service address.
  5. Which of these times works? Up to three open times from your calendar. If the caller would rather hear back, it takes a message.

And gets you involved when…

  1. A caller has active flooding or fresh water or fire damage. Texted and emailed to you right away, with the address. Never held for your overnight quiet hours.
  2. A caller asks for a person. Put through to your phone if your transfer setting allows it. Emergencies only is the default.
  3. You don’t pick up a transfer. It takes a message or sends the caller to voicemail, your choice. Unanswered transfers show in your end-of-day report.
  4. It doesn’t know the answer. It never makes up hours, prices, fees or policies. It takes a message and your team confirms.
  5. A call was only a question. It shows in your end-of-day report, or is texted to you right away if you choose that in settings.
Where bookings
land
Your Biznmotion calendar +Custom integrations, quoted per integration
Restoration FAQ

Questions restoration owners ask first.

Will it sound natural to an upset homeowner?
It uses brief acknowledgments, asks one question at a time and stops talking when the caller interrupts. It also tells every caller up front that it’s an AI assistant. Call (888) 997‑6457 and decide for yourself.
Will it quote pricing on an insurance job?
It quotes only prices you list, and never estimates. With none listed, it takes the details and your team handles pricing and the insurance side.
Does it ask about insurance?
No. It takes the caller’s name, number, the address and what happened. The carrier, claim number and policy details are for your team’s callback.
What if the caller is panicked?
It speaks calmly, asks one question at a time and gets the address and callback number first. If anyone is in danger, it tells them to call 911. It doesn’t give repair or safety instructions beyond that.
Can I take over a call live?
Yes. You choose which callers get put through to your cell: anyone who asks, existing customers and emergencies, emergencies only, or no one. New customers start on emergencies only. When a call isn't put through, the agent takes the details and texts you the lead.
How much does it cost?
$597/month flat, with 500 voice minutes included. No setup fee. Past those minutes, the agent still answers every call and takes a message. Extra minutes are never billed. See full pricing →

Pick up the next storm call.

Book a setup call and we’ll build your restoration agent on your line. No contract, cancel any month.

Or just ask us.

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