“My basement is flooding right now.”
Treats active flooding as an emergency: the address and a callback number first, then an emergency alert to you. If anyone is in danger, it tells the caller to call 911.
Picks up the 2 AM callout, gets the address and a callback number first, and puts the caller through to you or texts you the emergency. Before the next contractor on Google answers.
Treats active flooding as an emergency: the address and a callback number first, then an emergency alert to you. If anyone is in danger, it tells the caller to call 911.
Not an emergency, so the alert waits out your overnight quiet hours. It takes the address and books an inspection in an open time on your calendar.
Takes the name, number, address and what happened for your team’s callback. It doesn’t collect claim or policy details and won’t quote a price you haven’t listed.
Answers from the services you list in setup. If it isn’t sure, it doesn’t guess; it takes a message for your team.
Your agent follows the same careful call flow on every call and knows your business from what you tell it in setup: your services, hours, service area, the prices you choose to list, and your emergency hours and fee.
Book a setup call and we’ll build your restoration agent on your line. No contract, cancel any month.
Type it or say it. We reply by email or text, usually within one business day.
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