AI voice agents tuned for HVAC after-hours emergencies.

The agent knows the difference between a “no cool” emergency and a tune‑up call, alerts you to the emergency right away, and quotes your service‑call fee if you list it. You get a summary of every call.

Book a setup call Hear an HVAC call · (888) 997‑6457
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Calls your agent already knows

Four HVAC calls your front desk shouldn’t have to think about. And how your agent handles each one.

A technician's gloved hands at an outdoor air conditioner unit on a sunny afternoon, a phone resting on top.
Emergency · After hours

“My AC just died and it’s 88° inside.”

No cooling in extreme heat is an emergency. The agent gets the address and a callback number first, sends you an emergency alert right away, and offers to put the caller through if you take emergency transfers. It mentions your emergency fee if you set one.

Outcome: Emergency alert texted and emailed to you
Books · Maintenance

“I’d like to schedule my fall tune‑up.”

Takes the name, number and service address, offers up to three open times from your calendar and books the one the caller picks. No upsell pressure.

Outcome: Tune‑up booked · Confirmation to the caller
Message · Estimate

“How much to replace a 3‑ton condenser?”

Won’t make up a number. It quotes only prices you list; otherwise it books an estimate visit or takes a message for your comfort advisor.

Outcome: Estimate booked or message taken
Answers · Services

“Do you handle water heaters too?”

Answers from the services you list in setup. If it isn’t sure, it doesn’t guess; it takes a message for your team.

Outcome: Question answered or message taken
Tuned for the trade

The questions it asks on every HVAC call, and when it gets you on the phone.

Your agent follows the same careful call flow on every call and knows your business from what you tell it in setup: your services, hours, service area, the prices you choose to list, and your emergency hours and fee.

What the agent asks

  1. What’s going on with the system? It finds out what the caller needs before anything else.
  2. And your name? Read back once. It asks for a spelling only when the name is unusual.
  3. Should I use the number you’re calling from? If not, it asks for a callback number and reads it back digit by digit.
  4. What’s the address where the work is? HVAC work happens at the house, so every booking and every message carries the service address.
  5. Which of these times works? Up to three open times from your calendar. If the caller would rather hear back, it takes a message.

And gets you involved when…

  1. A caller has no heat in freezing weather or no cooling in extreme heat. Texted and emailed to you right away, with the address. Never held for your overnight quiet hours.
  2. A caller asks for a person. Put through to your phone if your transfer setting allows it. Emergencies only is the default.
  3. You don’t pick up a transfer. It takes a message or sends the caller to voicemail, your choice. Unanswered transfers show in your end-of-day report.
  4. It doesn’t know the answer. It never makes up hours, prices, fees or policies. It takes a message and your team confirms.
  5. A call was only a question. It shows in your end-of-day report, or is texted to you right away if you choose that in settings.
Where bookings
land
Your Biznmotion calendar +Custom integrations, quoted per integration
HVAC FAQ

Questions HVAC owners ask first.

Does it sound natural?
It uses brief acknowledgments, asks one question at a time and stops talking when the caller interrupts. It tells every caller up front that it's an AI assistant. Call (888) 997‑6457 and decide for yourself.
What if my customer asks for a price I haven’t given the agent?
It won’t guess. It quotes only prices you list and never estimates or gives a range. For anything else it takes a message and your team gives the price.
Does it integrate with my calendar?
It books onto your Biznmotion calendar and only offers times that are open there. Every emailed confirmation carries a calendar invite that adds to Google, Apple or Outlook. Custom dispatcher / CRM integrations are available as an add-on, quoted per integration.
What happens if the agent gets a call wrong?
You’ll see it in the transcript: your end-of-day report opens every call. Add the right answer on the Knowledge page in your dashboard and the agent uses it on later calls. Hours, prices and fees come from your settings, so fix those there.
Can I take over a call live?
Yes. You choose which callers get put through to your cell: anyone who asks, existing customers and emergencies, emergencies only, or no one. New customers start on emergencies only. When a call isn't put through, the agent takes the details and texts you the lead.
How much does it cost?
$597/month flat, with 500 voice minutes included. No setup fee. Past those minutes, the agent still answers every call and takes a message. Extra minutes are never billed. See full pricing →

Pick up the next call.

Book a setup call and we’ll build your HVAC agent on your line. No contract, cancel any month.

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